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Verified
5/5

2017-02-28

Great Customer Service

"Getting back into riding after a 30+ year hiatus, I discovered that my old leather Sidi flattrack boots didn't age well. Yup, everything has changed, but the staff at Cycle Gear was extremely helpful and I now have a new pair of boots that are a lot easier to get into and out of than my old Sidis. Once broken in, I expect they will be more comfortable too."


Verified
5/5

2017-02-26

helpers were helpful

"The people working helped get me several pairs of pants out and were still cool and talking bikes even past the point of me being reasonable in selecting some. They knew about each one without having to look at it and come up with some bs on the spot. They remained super cool even when I would have turned into a dick were the roles reversed. Definitely going back for more gear. An aside- a total novice was in the shop and they made them feel supported and welcomed which is cool... the more riders out there the better. "


Verified
5/5

2017-02-19

Very reliable and quick service

"I have found that you always perform very quickly and concisely. I'm very impressed with how courteous and friendly you all are with knowledgeable and friendly help. Thank you"


Verified
5/5

2017-02-16

Awesome place !!

"Great products, prices, and very helpful staff !! Huge selection s also"


Verified
5/5

2017-01-08

Upgrade! Shoei Neotec and sena 20 s

"The guys at Roswell CycleGear are outstanding! If you need anything for your Motorcycle it's the place to go!"


Verified
5/5

2017-01-04

Great shop, very knowledgeable

"Eric helped me out when I was deciding between the SHOEI RF-1200 and the QWEST helmet and was very informative about the two helmets and the benefits and features of each. Very helpful and I had a great experience, I would definitely recommend to anyone who has any questions or needs any type of gear or parts for riding."

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Verified
5/5

2016-12-27

Rookie Rider Review

"Guys in the store were awesome! Very knowledgeable and enthusiastic when helping me and answering my rookie questions. Tons of useful advice. I'll definitely be back!"


Verified
5/5

2016-12-25

Always able to find the right item for the task

"I have been visiting this particular store when not on the road for some years. I have never had an experience where an enthusiastic member of staff failed to welcome me, listen carefully, and direct me to exactly what I was seeking that visit. If there were multiple items, we'd look at each one and discuss its pros & cons before I made a choice and purchase. I tell riders all the time that I meet around town and on the road that they should consider Cycle Gear, and in town the one in Roswell in particular. That the prices are always best or at very least, competitive, makes Cycle Gear an even better place to shop for accessories."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2016-12-17

Happy ending

"The gear is amazing for the price and the staff was extremely satisfied. "


Verified
5/5

2016-12-16

The Walmart for motorcycles

"I can go to cycle gear and get information on what products are good for my 2012 1000 ninja and get good customer service from the employee. Thanks Cycle gear of Roswell. "


Verified
5/5

2016-12-09

"Connor was very helpful with what I needed....."


Verified
5/5

2016-12-03

Always helpful

"I bought my son a carbon fiber helmet last year , she was very helpful and knew the helmets. I needed a replacement part for the shield this year , and they had it and very easy to pick it up and give it to my son , to get his helmet back in one peice , I highly recommend this location - I've been riding for 30 plus years and enjoy the all the help with motorbike gear !!! "


Verified
5/5

2016-11-30

Satisfaction guaranteed!

"Guys, you are doing am awesome job. Keep up the good work! I wish I had a working team and company to work with like you!!!! "


Verified
1/5

2016-11-10

poor quality, not made to specs.

"Received a replacement rear sprocket for my Honda CM400, looked good, but I noticed the indentions on the back side to hold the bolt heads did not seem to be as deep as the one I was replacing. Went ahead and mounted the sprocket, rode about 150 miles and started to notice the rear seem to slip sideways in a turn. Checked the sprocket and all four bolts were turning, the sprocket was slipping and the chain had torn up the teeth and was barely on. I was lucky I didn't get stranded on my trip, or worse. Will not buy again."


Verified
5/5

2016-10-22

Well orgonized and nice staff.

"The store was well lit, organized, and clean. Easy to get around even if the store footprint is small. They had a good selection of boots which is what I was looking for."